Hello everybody! This is my first forum post so go easy on me!
I’ve been using the Trading 212 app since early April 2020 and I’ve built up a list of questions that I’d like to have answered. Before I start posting them, I’m looking for your opinions on the best place to do it.
In the first couple of weeks after signing up, I posted a few questions using the “Contact us” option within the app, but I don’t like that you can’t see your messages in order to relate them to any answers you receive. In order to combat this issue, I started emailing new questions to the email@example.com email address. Unfortunately, I found that the quality of the answers I received via both these methods was quite poor.
What is the best place to get high quality answers to my questions, some of which could get quite technical, from Trading 212 employees and/or other investors? Is it this Community Forum, the YouTube comments section, Facebook, Instagram or should I just stick to sending emails? Which of the social media platforms has the most activity?
Many thanks in advance for any guidance you can give me!