# Cancel order from Pie \[be careful\] - ✅ Solved

**URL:** <https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484>\
**Category:** 🤝 Help\
**Created:** [October 19, 2020, 12:01pm UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484 "2020-10-19T12:01:52Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Alex.Santos](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/alex.santos/32/5147_2.png) [@Alex.Santos](https://community.trading212.com/u/Alex.Santos)\
**Post date:** [October 19, 2020, 12:01pm UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/1 "2020-10-19T12:01:52Z")

</div>

Guys, I cancelled order from my pie before market opens(not sure if has any relation) then the money didn’t return to my free funds(disappear). So far I don’t know if it is a bug or some security gap issue.

I had a conversation with the customer service and they are checking it out. So far I am still without my funds.

---

<div class="post-metadata">

**Author:** ![Old.Man](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/old.man/32/6803_2.png) [@Old.Man](https://community.trading212.com/u/Old.Man)\
**Post date:** [October 19, 2020, 12:47pm UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/2 "2020-10-19T12:47:03Z")

</div>

You should really wait until Customer services have investigated before making a panic post. I fully understand the worry but Customer Services are there for a reason.

I hope you get everything sorted out to your satisfaction.

---

<div class="post-metadata">

**Author:** ![Vedran](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/vedran/32/182_2.png) [@Vedran](https://community.trading212.com/u/Vedran)\
**Post date:** [October 19, 2020, 12:51pm UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/3 "2020-10-19T12:51:27Z")

</div>

Well money should sit in pie cash funds if transaction gets cancelled.

Which you can withdraw via manual withdrawal from pie funds.

 ![20201019_145310](https://europe1.discourse-cdn.com/flex013/uploads/trading212/original/2X/0/059f5061d8806acea496ddb962b4faea385e1854.jpeg)

But anyway you should followup with support in case above ain’t valid.

---

<div class="post-metadata">

**Author:** ![L.D](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/l.d/32/3188_2.png) [@L.D](https://community.trading212.com/u/L.D)\
**Post date:** [October 20, 2020, 6:45am UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/4 "2020-10-20T06:45:49Z")

</div>

Hey there @Alex.Santos, 👋

Check your inbox, I’ll send you a DM. 🙂 📬

---

<div class="post-metadata">

**Author:** ![Alex.Santos](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/alex.santos/32/5147_2.png) [@Alex.Santos](https://community.trading212.com/u/Alex.Santos)\
**Post date:** [October 20, 2020, 8:25am UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/5 "2020-10-20T08:25:15Z")

</div>

First of all, it is not a panic post. Here is a community as far my understand. So, the point here was find help in case someone had same issue. As happened, following @Vedran comment. Regarding, customer services the reply from @L.D here on the community was faster than wait from the email. So, following your comment why I suppose to wait if have thousands of users here that can help! At least most of then.

Have a good day.

---

<div class="post-metadata">

**Author:** ![Alex.Santos](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/alex.santos/32/5147_2.png) [@Alex.Santos](https://community.trading212.com/u/Alex.Santos)\
**Post date:** [October 20, 2020, 8:25am UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/6 "2020-10-20T08:25:35Z")

</div>

Answered, once again thank you!

---

<div class="post-metadata">

**Author:** ![Alex.Santos](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/alex.santos/32/5147_2.png) [@Alex.Santos](https://community.trading212.com/u/Alex.Santos)\
**Post date:** [October 20, 2020, 8:26am UTC](https://community.trading212.com/t/cancel-order-from-pie-be-careful-solved/23484/7 "2020-10-20T08:26:03Z")

</div>

Thanks @Vedran. that was the issue! Have a good one!