# Couldn't load data

**URL:** <https://community.trading212.com/t/couldnt-load-data/27908>\
**Category:** 🤝 Help\
**Created:** [November 24, 2020, 2:49pm UTC](https://community.trading212.com/t/couldnt-load-data/27908 "2020-11-24T14:49:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MikeC](https://avatars.discourse-cdn.com/v4/letter/m/977dab/32.png) [@MikeC](https://community.trading212.com/u/MikeC)\
**Post date:** [November 24, 2020, 2:49pm UTC](https://community.trading212.com/t/couldnt-load-data/27908/1 "2020-11-24T14:49:44Z")

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(Should’nt there be an issues/bug forum?)

All shares not loading.

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**Author:** ![Dao](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/dao/32/20739_2.png) [@Dao](https://community.trading212.com/u/Dao)\
**Post date:** [November 24, 2020, 3:04pm UTC](https://community.trading212.com/t/couldnt-load-data/27908/2 "2020-11-24T15:04:24Z")

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Split this topic on November 24, 2020, 3:04pm UTC

7 posts were merged into an existing topic: [Stuck on Processing… again](https://community.trading212.com/t/stuck-on-processing-again/27491)

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**Author:** ![Dao](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/dao/32/20739_2.png) [@Dao](https://community.trading212.com/u/Dao)\
**Post date:** [November 24, 2020, 3:04pm UTC](https://community.trading212.com/t/couldnt-load-data/27908/3 "2020-11-24T15:04:24Z")

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Closed on November 24, 2020, 3:04pm UTC



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**Author:** ![Belzal](https://avatars.discourse-cdn.com/v4/letter/b/ecb155/32.png) [@Belzal](https://community.trading212.com/u/Belzal)\
**Post date:** [November 24, 2020, 3:26pm UTC](https://community.trading212.com/t/couldnt-load-data/27908/4 "2020-11-24T15:26:37Z")

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@trading212 what about scaling up your servers?  
What has been happening in the last weeks is unacceptable even for a “free-of-charge” service.

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**Author:** ![Tony.V](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/tony.v/32/21437_2.png) [@Tony.V](https://community.trading212.com/u/Tony.V)\
**Post date:** [November 24, 2020, 3:27pm UTC](https://community.trading212.com/t/couldnt-load-data/27908/5 "2020-11-24T15:27:16Z")

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The reason why the data was affected:

> [@Stuck on Processing.. again](https://community.trading212.com/t/stuck-on-processing-again/27491/272):
>
> Order execution was delayed today as our intermediary Interactive Brokers had downtime, which completely hampered our ability to process trades. They are currently working on improving redundancy so that this cannot happen again.
