ID verification over 24 hours

Hi, just signed up to and have been waiting for over 24 hours for my ID to be verified. This is really frustrating I’ve given all my details and sent my if why is it taking so long?!

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Hi, Aisha. I’m sorry to hear about this. We’re really pushing ourselves hard to keep up with the verification of new accounts. I can see that your account has been successfully verified by now, so welcome aboard.


They are getting record signups, I’m sure they are trying to scale up their teams also equally…

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Hi. I have been also waiting for more than 24 hours for the verification. Can you please check if further information need to be provided?

@wisebear_21 Give us a bit more time, please. :pray: