LTMq Latam airlines ISSUE Urgent

in the event of the company closing down before you deal with the issue what happens then, do you take liability for my losses as I couldn’t sell them due to your incompetence ? Other Brokers that do not support OTC stocks have gave the option to “sell only”. This is unacceptable as it was previously announced that this stock was being delisted and you still sold the stock without ensuring your customers had continued access.