Monthly statement duplicate -> different account balance

Hello

I have one account yet I’ve received 2 monthly statements 12-hours apart:

  • first @ 16:42 GMT
  • second @ 04:32 GMT

Both show different account balances with no explanation. Everything else is exactly the same. :confused:

We already discussed this privately with you, but for the benefit of others who might have received 2 monthly statements, it’s better to address it publicly as well.

In short, there was a mistake in the calculation of the Profit and Loss, so there was a need to resend the monthly statements. The most recent one you received is the correct statement.

3 Likes