More transparent account verification

It would be great to get more information about the stage of account verification or at least be given a timeframe on how long one should expect this to take.

I openend an Account 3 days ago and have since the initial confirmation email not heard anything. I transferred money to it which is not arriving and have no idea what’s happening.


I can see that your account was activated 3 days ago. Check your inbox please - a confirmation email was sent on 13.03. :white_check_mark: Nevertheless, we will take into account your suggestion.

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Thank you very much, the mail got stuck in my spamfilter :grimacing: