# Not received the right amount

**URL:** <https://community.trading212.com/t/not-received-the-right-amount/8689>\
**Category:** 🤝 Help\
**Created:** [June 7, 2020, 3:57pm UTC](https://community.trading212.com/t/not-received-the-right-amount/8689 "2020-06-07T15:57:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ganga9159](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@ganga9159](https://community.trading212.com/u/ganga9159)\
**Post date:** [June 7, 2020, 3:57pm UTC](https://community.trading212.com/t/not-received-the-right-amount/8689/1 "2020-06-07T15:57:17Z")

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hi , had more than£1000 in free fund in my account and withdraw £1000 but only received £100 ,when i confirmed with my bank ,they also received £100 from trading 212 .i have mailed trading 212 but i cant understand what is the problem to pay the money …the email and notification does say £1000 on its way…what should i do ?

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**Author:** ![Myers95](https://avatars.discourse-cdn.com/v4/letter/m/ccd318/32.png) [@Myers95](https://community.trading212.com/u/Myers95)\
**Post date:** [June 7, 2020, 4:07pm UTC](https://community.trading212.com/t/not-received-the-right-amount/8689/2 "2020-06-07T16:07:57Z")

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Clutching at straws here but maybe it’s in multiple transactions? Like you’ll receive 2 payments… no idea,

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**Author:** ![ganga9159](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@ganga9159](https://community.trading212.com/u/ganga9159)\
**Post date:** [June 7, 2020, 4:13pm UTC](https://community.trading212.com/t/not-received-the-right-amount/8689/3 "2020-06-07T16:13:53Z")

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do they do multiple transaction,?i hope you are right …thank you

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**Author:** ![Richard.W](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@Richard.W](https://community.trading212.com/u/Richard.W)\
**Post date:** [June 7, 2020, 4:20pm UTC](https://community.trading212.com/t/not-received-the-right-amount/8689/4 "2020-06-07T16:20:14Z")

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Yes. Multiple withdrawals is part of anti money laundering protection.

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**Author:** ![ganga9159](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@ganga9159](https://community.trading212.com/u/ganga9159)\
**Post date:** [June 7, 2020, 4:21pm UTC](https://community.trading212.com/t/not-received-the-right-amount/8689/5 "2020-06-07T16:21:11Z")

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thank you richard ,what time gap do they deposit the next transaction normally?