# Performance issues and crash

**URL:** <https://community.trading212.com/t/performance-issues-and-crash/8752>\
**Category:** 🤝 Help\
**Created:** [June 8, 2020, 7:38am UTC](https://community.trading212.com/t/performance-issues-and-crash/8752 "2020-06-08T07:38:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Spat](https://avatars.discourse-cdn.com/v4/letter/s/ecccb3/32.png) [@Spat](https://community.trading212.com/u/Spat)\
**Post date:** [June 8, 2020, 7:38am UTC](https://community.trading212.com/t/performance-issues-and-crash/8752/1 "2020-06-08T07:38:56Z")

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Hello,

App dosent work for almost 30 minutes to 1 hour whenever uk or IS market opens.

Please improve the performance of the app as i have been loosing quite a lot of money due this issues.

Can T212 provide further updates on whats going on and what action they are going to take to resolve this issue?

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**Author:** ![Vedran](https://dub1.discourse-cdn.com/flex013/user_avatar/community.trading212.com/vedran/32/182_2.png) [@Vedran](https://community.trading212.com/u/Vedran)\
**Post date:** [June 8, 2020, 8:21am UTC](https://community.trading212.com/t/performance-issues-and-crash/8752/2 "2020-06-08T08:21:49Z")

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You can send additional details , what platform(web/ios/android), if issue with orders - what ticker and what kind of orders, what kind of exact issue? Ie Order keeps processing etc…

Help @Team212 help you faster…

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**Author:** ![Congers354](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@Congers354](https://community.trading212.com/u/Congers354)\
**Post date:** [June 8, 2020, 8:35am UTC](https://community.trading212.com/t/performance-issues-and-crash/8752/3 "2020-06-08T08:35:56Z")

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Same here. RDSB on my Samsung Android. Message says blocked due to pending orders. Is this just 212 not being able to cope with demand?

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**Author:** ![Spat](https://avatars.discourse-cdn.com/v4/letter/s/ecccb3/32.png) [@Spat](https://community.trading212.com/u/Spat)\
**Post date:** [June 8, 2020, 9:13am UTC](https://community.trading212.com/t/performance-issues-and-crash/8752/4 "2020-06-08T09:13:01Z")

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Hey Verdan,

It was for ISA account. Stock purchase… app crashes every time when market opens up… it delays the order for 5 to 10  
Minutes and always makes purchases at higher price.

Iphone-9 … used app.