I am stuck on Cancelling… of the rebalancing of the pie for over 30 minutes now. How am I able to fix this ?
Hi there @Bil,
Thank you for letting us know. It appears that most of the issues reported are related to a single bug (fortunately). We have logged your request and we will be fixing your pie shortly.
We will keep you posted!
Thank you very much. Ill keep an eye on the app to see when the bug is fixed
Also, how can I avoid this bug ? I did a cancel because the rebalancing took ages. I assume this is because of the volatility in the market. What should i do if the rebalancing takes forever?
Your not the only one- I have just submitted a service request for this.
Hey there @Mobops,
We have logged the bug of your pie and we’ll be fixing it soon.
I can say that the issue which is currently reported for a “cancelling stuck” appears to be related to a single bug which we are working hard on fixing it. Until we fix this bug we’ll have to “unlock” the stuck pies manually. @Bil
So, whenever you experience such “stuck”, let us know and we’ll handle it straight away.
I’m having a same problem. Stuck on cancelling.
We’ll have to take a further look, @grgdina.
I’ll keep you posted!
Hey there @grgdina,
We had to take a closer look at your pie. We’ve found the bug and it has been fixed.