Just wondering if there is currently any known issues with support ticket turnarounds?
I have had a ticket open now for nearly 3 weeks with no response or acknowledgement at all, its a simple request to update my email address. I even attached everything they require as listed in the F.A.Q page. They auto closed it within the first day with no details so I reopened it.
But I have heard nothing at all since, not even a “hey we are super busy, will get to this request asap”. Seems a bit strange to not even acknowledge it.