I’ve resorted to posting here to see if anybody else is having similar issues getting in contact with the customer support team as me.
I’ve currently been waiting for assistance from the Trading 212 team for over a week and have tried emailing several times, as well as using the contact form available on their website, but have received no response. I also tried calling the phone number listed for them on Google, and again did not even get put through.
I am a relatively new user, and am interested in whether other people have had similarly poor experiences with getting support, as I am concerned if I had an even more urgent issue I would not receive any help. If anybody has advice on a more appropriate way to contact the team then please also let me know.