Trading 212's Position on SATA Makes No Sense

🤝 Help
1

I’m genuinely struggling to understand Trading 212’s logic here.

I’ve requested the addition of SATA (Strive Perpetual Variable Rate Preferred Shares Series A) and the request has been rejected, yet Trading 212 already offers numerous preferred shares and similar income-focused securities.

The most obvious example is STRC, which is already available on the platform. There are also multiple other preferred share listings available for investors to buy and hold.

So what exactly is the difference?

If Trading 212 has decided that preferred shares are no longer suitable for the platform, why are existing preferred share listings still available?

If preferred shares are acceptable, then why is SATA being rejected?

The frustrating part is that nobody seems willing or able to provide a clear answer. Every response boils down to “request rejected” without any explanation of the criteria being applied.

As a customer, I don’t expect every instrument requested to be added. What I do expect is consistency.

At the moment, the situation appears contradictory:

  • Existing preferred shares remain available.
  • New requests for preferred shares are being rejected.
  • No meaningful explanation is being provided.
  • Support staff cannot seem to explain what rule SATA supposedly fails.

It’s difficult not to view this as arbitrary decision-making when comparable securities are already listed on the platform.

Can someone from Trading 212 please explain:

  1. What specific criterion does SATA fail?
  2. How does it differ from preferred shares already available on the platform?
  3. Has there been a policy change regarding preferred shares?
  4. If there has been no policy change, why is SATA being treated differently?

I’m not asking for a generic rejection notice. I’m asking for a clear explanation, because from the outside this simply looks inconsistent.

Until a proper answer is provided, it is hard to see why STRC and other preferred share listings are acceptable while SATA is not.

2

@jackralph96, let me add a bit more context here.

The fact that we already support some preferred shares doesn’t necessarily mean that every similar instrument can be added under the same conditions. Different securities can have different structures, distribution mechanics and corporate action requirements, so each request is assessed individually.

In SATA’s case, the way its distributions are structured makes it more complex to support at the moment, which is why the request was declined. This isn’t a result of a broader policy change around preferred shares.

We plan to expand support for these types of instruments, but I don’t have a timeframe to share at this stage.

3

Thanks for taking the time to provide some additional context, Bogi.

I appreciate the clarification that this isn’t due to a broader policy change around preferred shares and that the decision is tied specifically to SATA’s distribution structure rather than the fact it’s a preferred security.

My frustration mainly came from the lack of explanation in the original rejection, especially given that investors can see a number of existing preferred shares already available on the platform. From the outside, it was difficult to understand why SATA was being treated differently.

While I’m obviously disappointed that SATA can’t be supported at this time, it’s helpful to know that the limitation is related to operational support for the instrument rather than a blanket refusal to add preferred shares.

It’s also encouraging to hear that Trading 212 plans to expand support for these types of instruments in the future. Hopefully that may open the door for SATA and similar securities to be reconsidered down the line.

Thanks again for providing a clearer explanation.