Not sure if this is the correct forum but I am struggling to get help from email I have tried to update my payment details with all proof of documentation and still not getting anywhere. I have switched banks all I am trying to do is withdraw funds to my new account.
Can I get some advise.
I can message a member of staff to take a look.
@Martin Could you or one of your team (@Team212) help this chap?
Worst case, as this is an ID query relating to payment, you could always email id@trading212.com to hopefully resolve this issue. Someone will contact you though either way.
Hope this helps 
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Your a star fella. I’ve been trying for nearly a week haha. I changed banks on the 17th. just bobbling with the markets at the mo until it’s sorted lol hopefully that will sort it.
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@Deakin1980 I can see that our team is already working over your case. Further details will be provided as an update of your currently existing ticket. 