Verifying account

[George]

The answer is here:

Upcoming improvements & community threads

Good evening Ladies and Gents, First and foremost - we wanted to let you know that we are here for you. In light of the circumstances around COVID-19, our team took measures in advance, and we shifted towards working remotely. Yes, we miss a lot our office, but our priority is the health and safety of our team, while also being socially responsible. #StayHome #StaySafe Due to the overload provoked by the huge demand, it takes a while until you reach our customer care team. That’s not o…