When can we expect the 2019&2020 history to be fixed on the major futures following the rollover?

When can we expect the 2019&2020 history to be fixed on the major futures following the rollover? It seems when you look at past data, the data is missing from 11.09.2018 to 28.05.2020? Anyone else having this issue?

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I would be interested to know this as well. I am having to use other platforms to do my charting before opening a position. I may as well just use the other platform!

I would also be interested to know if the opening times of the indices will return to opening at 23:00 rather than 01:00. Other platforms i have been checking still utilise the previous opening/closing times.

Thanks.

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If asked about, support replies:

"Thank you for reaching out

The graphs are unavailable due to the [Rollover Indices Transition]

If further assistance is needed, please do not hesitate to contact us."

Behind the lines: this is normal due to the roll-over.

Which is not; in fact Oil and other instruments subject to roll-over do not have the same issue.

This is really a shame…non even knowing if anyone is working on it.

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That is even worsening at every roll-over. With the recent roll-over we have missed also char history from 28/05 'till today. Is there anyone working on this?

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Yes, we are trying to provide you with such data. Should become live troughout Q4.