BTI dividend 30% Witheld

Hello Team,

I know you are busy this days.

I had ticket raised due to my BTI dividend being taxed 30%.

Request #315091, which was closed without my consent and no reply on topic.
Raised subsequent issue: 362585

We have a topic raised to discuss:

I have BATS holding, which had dividend payouts without any witholding tax. Recently I added to BTI position, dividend was paid in November. I noticed 30% tax witholding.

Which is puzzling as British American Tobacco is UK based company, so source of income is UK.

Can we get some clarity on this.

Thanks

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