I have a similar issue to this thread here [image] Stuck on cancelling 🥧 Pies & AutoInvest Anyone any idea how long a pie cancelling should take? Was no shares purchased when cancelling was hit and whilst cancelling it filled one of the picks and has now stuck me in limbo …

My own filled automatically rather than cancel so I let it run. It’s currently over 120% up in value so glad I left it alone :smiling_face_with_three_hearts:

Yeah mine is slightly different, I cancelled a withdraw of cash from the pie as one of the sales was taking a considerable time to action. since then the pie has been stuck cancelling meaning i cannot do anything:/ [image]

[image] Pie Stuck on cancel 🥧 Pies & AutoInvest I have a similar issue to this thread here I have a pie that is locked out as it is stuck cancelling. Can someone please fix this for me. Many Thanks, Andy @JimLahey I’ve taken a look at your pie and we’ll need to …

Hi @L.D Same with me. Pie has been stuck on ‘cancelling’ for a few days so can’t do anything. Is anyone able to help? Many thanks

Is there anyway I can escalate this? It’s been 5 days since T212 were notified and 6 since the issue occurred with no ETA given of when I can expect this to be fixed, it’s not good enough. Thanks for your help, Andy

We received a number of requests regarding stuck pies, which occurred after our downtime last week and we’re working proactively at the moment on resolving the matter. While I’m not going to be able to provide an ETA, I can assure you that we’re considering the difficulty in a serious manner and I’…

Thanks @L.D appreciate you guys looking into it.

Pie Stuck on cancel

🥧 Pies & AutoInvest

L.D January 29, 2021, 4:09pm 8

Hi guys,

We’re looking into this at the moment. I’d like to thank all of you for the patience while we’re checking the cause of this.

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Pie Stuck on cancel

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