I have been getting 401 Unauthorized on all API calls for over 24 hours. Account is funded, active, Invest account, GBP base currency, all permissions enabled, no IP restrictions, both live and demo fail. I have verified credentials are correctly formatted. Frontline support have given me contradictory information — one agent said multi-currency was the cause, another said my account isn’t multi-currency. I need a developer to look at account 45212105. Can @KrisG or someone from 212 please investigate?
Update on my 401 issue — I have now generated and tested 6 separate key pairs across both live and demo environments. Every single one returns 401 immediately after generation. Decoded base64 confirms correct formatting. Support keep sending generic credential-check responses despite me proving the keys are correct. Account prefix 45212105. Has anyone else experienced this and found a resolution? @KrisG please can a developer check this account?