I have free funds in my cfd account which I wish to withdraw ASAP. When I go to the withdraw section it states that there are no funds available to withdraw. Does anyone know what might be going on? Is there a software glitch?
Everything looks fine on our end. Keep in mind that you have open positions, which is the reason why some of the funds are blocked. Nonetheless, feel free to send me a DM should you need further assistance.
Thanks for the reply Tony. The matter seems to have been sorted out. The free funds are now showing as available to withdraw and I’ve been able to action the withdrawal. There must have been some minor software glitch.
I have the same problem again today. The balance that is clearly shown as free funds on the cfd open position screen is not available to withdraw. Why is this?