@David I don’t think it’s a smart move if you wanna keep your eurozone customers. You don’t offer enough instruments in EUR thereby forcing us to buy with a FX fee that is higher than commissions on other platforms.
Here is an example:
Let’s say I wanna buy the iShares Clean Energy ETF.
On T212 platform it’s not available in EUR, so I’ll have to pay 0.3% in fees .
In that case, it’s more affordable for me to switch to Saxo Bank and buy the ETF in EUR: no FX fee and only 0.2% in commissions. That’s a 0,1% difference.
Unless you’re planning to substantially increase your offer in EUR instruments, it’s almost certain you will lose customers (starting with me to be honest).
Remember that being on T212 isn’t very practical for Eurozone customers as we have to deal with the paperwork that comes with having a trading account outside that specific zone.
No problem if we save money on our trades but if the system is set up so that we pay more on top of the administrative pain in the ass, it’s just not worth it anymore.
Hope this helps 