RBS trade closed yesterday @1.8173 when it was 1.3185

Hi I went short on RBS yesterday 950 @1.3275 I had a stop loss in place 1.3753 and although my trade was in profit the trade was closed 1.8173 with a loss more than 10 times that of my stop loss, the price of RBS did not reach this level as I have looked at the official trade data which shows the price 1.31.85 at the time you closed my trade, I have emailed about this but getting nothing back, could someone look into this for me asap as my trading account has been emptied by your error, Mr Booth

6 posts were merged into an existing topic: Urgent - all positions closed at 47% [We are fixing it]