About the 🤝 Help category

Hi, are all the penny stocks unavailable to buy? I have been waiting 2 hours+ to buy HCMC and over 20 minutes to buy CBBT?

penny stocks are often highly illiquid. don’t expect to see the same times as with much larger stocks. waiting hours or days for HCMC is normal :man_shrugging:

Sell price seems to be stuck at the current market price on some tickers

Hi guys, just spotted a fault, been on support, trying to chat with them but the keyboard covers the conversation so it is almost impossible to have a conversation with them, has anybody else experienced this?

Hey, @Gavin212 - we’re aware of the occurrence and a fix for it is being tested, as we speak. Using the Web platform is the best alternative, for the time being.

We’ll keep you posted :v:

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Could you also have a look at my market order for MGC please, this is now day 3 with no execution…there was 5 million volume of shares traded yesterday so it has nothing to do with low liquidity which is what I keep getting told on support!

I’ve sent you a DM - please check your inbox :mailbox_with_mail: