Hello, since September 23 I have received an email every day “Account Activity Statement” is this normal? Will I receive an email every day? thanks
Regards,
Hello, since September 23 I have received an email every day “Account Activity Statement” is this normal? Will I receive an email every day? thanks
Regards,
Hey, @Egx ![]()
The Account Activity Statements were recently introduced, and they essentially are a combination of the Contract Notes and Daily Statements we used to send in the past.
Hello, thank you for the explanations ![]()
Regards,
Interest also falls under “Transaction”. Is this needed? I.e. this causes you to receive this email every day (including weekends) and it’s a giant PDF for a 2-line change…
It’s a regulatory requirement to send such documents. So, you can receive an email on weekends.
Hi, I have also recently noticed these emails. But only got 2 emails so far. It’s not working for all the scenario I think (at least for me).
We made some adjustments to the conditions that trigger an Activity Statement. Since the beginning of October, statements are sent only if a trade was executed on the previous day. I’ll edit @Momchil.G’s comment to avoid further confusion.
Hi all,
I bought a share yesterday but not received a activity statement like usually.
And you ?
Thx.
Sorry for the delayed reply, @Dani1. I’ve DMed you.