Hello, since September 23 I have received an email every day “Account Activity Statement” is this normal? Will I receive an email every day? thanks
Regards,
Hello, since September 23 I have received an email every day “Account Activity Statement” is this normal? Will I receive an email every day? thanks
Regards,
Hey, @Egx
The Account Activity Statements were recently introduced, and they essentially are a combination of the Contract Notes and Daily Statements we used to send in the past.
Hello, thank you for the explanations
Regards,
Interest also falls under “Transaction”. Is this needed? I.e. this causes you to receive this email every day (including weekends) and it’s a giant PDF for a 2-line change…
It’s a regulatory requirement to send such documents. So, you can receive an email on weekends.
Hi, I have also recently noticed these emails. But only got 2 emails so far. It’s not working for all the scenario I think (at least for me).
We made some adjustments to the conditions that trigger an Activity Statement. Since the beginning of October, statements are sent only if a trade was executed on the previous day. I’ll edit @Momchil.G’s comment to avoid further confusion.