Hey, everyone ![]()
Jumping in to clarify what happened - some of our German clients mistakenly received an account termination notice. This was a technical error.
The email was only meant for a small group of inactive accounts, but unfortunately, some active accounts were incorrectly included in the list as well.
If you have an active account, you don’t need to worry. Your account is secure, your funds and investments are safe, and your account will not be closed.
We’ve already fixed the error, and we’re sending follow-up emails to all affected clients.
Sorry for the confusion, and thank you for flagging it so quickly.