Account figures in grey and static - ✅ Solved

My returns / account value which should fluctuate by the second with the market appears to be static - why is this happening?

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Thanks for getting back to me

My internet connection is very strong and I have the same issue using my laptop connected to the router

Never had this before today

Well there are 2 options really.

  1. You need to do speed test of your Internet access. (
  2. T212 has some backend issues.

Hey there @mhaynes,
I think Tony’s reply below will be of help to you. We’ve already fixed the bug with the latest 5.5.29 app version, which is now available in the UK. :slight_smile:

Ok, thank you for the update

I’ll await the fix tomorrow / Monday