Charges to deposit funds

🤝 Help
1

Hi

Yesterday I created an account and deposited £50 via ‘instant bank transfer’.

Today i notice there has been 80p taken off my 212 account.

Whilst this is not much, i want to understand the charge and see if this is a charge that can be avoided,

I queried this on chat and they have said it was not taken by T212. My bank has said they have not taken the money.
The payment was made via “True Layer”, which apparently is T212s partner.

Question is, is there a way to avoid this, perhaps by not paying instantly, and instead doing a 2-3 day transfer OR will i always be charged by True Layer for a deposit in to T212!?

Attaching advice on chat from T212.
Advice|493x341

Thanks!

2

If it helps, I did several deposits via true layer from Santander with 0 fees.
I also believe true layer is used when I pay my Amex bill from Santander and again is 0 fee for me

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