It would be nice to have support chats saved in the app, so we can go back in case we need. Sometimes it takes few minutes to reach back to the chat to read the message from the support and then when I get back to the chat it prompts the screen asking if it was helpful or not, but actually I could not read itβ¦! Thanks
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Weβll take into consideration your suggestion. In the meantime, feel free to request a transcript of your past conversations should you need to double-check something.
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This is a good idea, that or a copy of the transcript to be emailed to you. Just means you can follow up on open items easily if not remediated.
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