So it seems free funds value is wrongly calculated
Consider the following sequence of operations:
- Topup €10,500
- Buy 36 shares, €77.97 each: €2,806.92 total cost
- Buy 40 shares, €73.56 each: €2,942.40 total cost
- Buy 25 shares, €69.08 each: €1,727.00 total cost
- Buy 46 shares, €65.00 each: €2,990.00 total cost
Should result in €15,000 - (€2,806.92 + €2,942.40 + €1,727.00 + €2,990.00) = €33.68 free funds. However, Trading212 says my free funds value is €33.67.
I’ve contacted customer support and they say that my free funds is calculated as €10,500 - #sharesavg_share_price = €10,500 - 147€71.1995 = €33.67
Obviously taking the average share price is susceptible to rounding issues and should not be used to calculate free funds.
While we’re just talking about a €0.01 error, I find this concerning and reflects badly on how Trading 212 keeps track of the investments and accountancy, having me thinking whether I can trust this broker moving forward.
An incidence has been created and hopefully this will get fixed, but wanted to give some visibility to the issue.