NATO candle discrepancy between T212 and TradingView

I have been invested in the NATO ETF since November but have recently noticed that the T212 chart shows unusual candle spikes since January.

Here is the NATO chart via T212:
image

Here is the exact same view in TradingView:
image

Notice that the TradingView chart looks much more ‘natural’ whereas the T212 chart has insane candle wicks. This also means that the price high on T212 is significantly higher than TradingView.

Aren’t the T212 charts based on TradingView? If so, how can these candles be so different?

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I’m checking this and will update you. Thanks for reporting.

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We checked the situation and noticed that we received unusually high ASK prices based on quotes consumed on the 4th and 5th of April, resulting in a large “high” wick. We applied a fix which should prevent the chart from being skewed again.

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Thanks Bogi. I’m still seeing those crazy wicks. Does the fix apply to the candles retroactively, or just new candles going forward? Also, was this a bug that potentially affected all charts, or just NATO?

The fix applies to new candles only. I have checked this with the team, and we can’t see any skewed wicks to the same extent as when you first posted about this. Could you provide me with a screenshot of how things appear on your end now?

The latter - this only happened with NATO.

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Unfortunately, I still see it as before.
image

Thanks for the screenshot :pray:

I double-checked this and can confirm that the fix applies only to new incoming candles. I have edited my previous comment to prevent any confusion - apologies if I initially misled you.

The retrospective data and the wicks cannot be adjusted, as the quotes we received at the time were valid. However, this won’t happen again in the future due to the applied fix :raised_hands:

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Thanks Momchil! Much appreciated :slight_smile:

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