Orders not get filled

For the last 2 days I was trying to buy M&G Credit Investment Trust in my S&S ISA, but orders do not get filled.

Yesterday, it was on pending since 8AM until end of day, when finally got executed. Today I tried to buy some more, but from 8AM and until 4:30 PM did not get executed.

It is a UK Investment Trust, large enough, not an obscure penny stock.

I wonder why is it not executing? And will it be like this every single time I would like to buy more?

Thanks.

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Daily volume is almost half a mil so definately it shouldn’t take this long. In theory, that is.

I hold $LWDB (which is more than half the vol of $MGCI) and i’ve topped up a few times and it never took more than an hour for the order to execute. Hopefully somebody will be able to shed some light on this.

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Are you aware of data from the stock exchange?

There are only 70 trades a day so it’s really thin trading.

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This is super helpful info, @Dougal1984 . Thanks.

So we should take the “Volume“ metric for a stock in T212 with a pinch of salt.

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Yes and no. The volume in the app having a look is 458k on a 182m Investment Trust. I’m not sure if that’s a daily average for the last x days or not, but if that was just 1 trade, then what’s the chances of say you and me trading a single £500 worth?

The volume is also total volume by the looks, not the DMA volume that we have access to.

I’ve asked 212 if this could be added in the app, and an indicator for trade execution. Something like if someone requests a trade and it executes within an hour, then green. A day then amber, longer than that then red. The problem with that logic is if I request a trade a minute before the market closes on a Friday, an it executes first thing Monday, then it’s not really taken 2.5 days, it’s minutes. Not an easy thing to calculate I reckon, but a useful metric. Then again if it’s a thinly traded stock on 212, what do they show then?

This is just my opinion.

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From LSE website(which I trust more than T212 statistics)

Open price

94.40

Previous close price / date

94.40 / 30 October 2025

Volume

723,085

I’m sure my 2000 share could have been filled in pretty easily

Finally, after more than 24h the order filled this morning.

So you were 1 in 70(or so trades) - it’s not just the monetary value, it needs to have someone on the other side to match.

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I do understand that. I also understand T212 is not a Market Maker, so it has to pool trades together when send the fill.

But it is frustrating when not an obscure trading vehicle needs to wait more than 24H to fill and a penny meme stock gets filled in seconds.

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Hi. it’s something that it’s happening quite a lot people. I’m in a whassap group in which we all have TR212 and we agree that sometimes even though it’s enough volume your order doesn’t get filled despite the price has passed many times above your order and it’s been ignored again and again. Today for example i have been waiting approximately 7 min to fill an order buy to a company so called Getty Images, and during this 7 min the price has touch more than 10 times the price and didn’t executed. I think it’s quite strange and wouldn’t surprise me that’s the source of the money you are avoiding to not paying fees. The broker has to gain in some way or another because if not it’s not profitable and maybe that’s the way they do.

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Hi Jonsnow

it happened to me on Friday, trades were below my bid (limit order). My order wasn’t executed.

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I would like to buy some more soon. I will see how that one goes.

I didn’t put a limit first and still did not get filled.