Stock purchase gone wrong

I bought this stock and took me straight to a high lost with out any change in the chart can I get help please I need my money back. As the fault is because the system is not working fine

@Benomi I’ll look into it.

Thank you it’s really fulstrating.

@Benomi This happened because the spread is incredibly big - $3.64 sell price & $7.73 buy price. We usually try to filter out the larger spreads but in this case, there’s nothing to filter since all the quotes we’re getting have such a huge spread. This is possible with stocks as illiquid as this one.

That’s not fair because I tried trading on the same stock but its says its suspended.