So I have placed a market order for GRUB and it is now stuck on processing, can’t event cancel the order and now the price is way above when I placed the order and watching it with dread.
@genleeshin Is it still stuck? Could you message me your account’s email address so I can take a look?
Hi David, I have the same issue. Placed a market order about 30mins ago for VHYL and it’s now stuck on processing. Would you be able to help with this? Thanks.
Im having the same problem with VUSA, cancelled my pie, did a market buy, still same problem, guessing something with more than one etf.
@team212 @David @George
Same problem here. Cancelled order stuck on processing after not going through as a marker order. You gotta do something about it. We’re seeing this issue popping up everyday lately.
Been having problems myself. Limit order was reached and not traded? tried to trade manually and no joy. Any reason why my trades are not happening?
Hardware issues I guess ? I remember someone from T212 say they were about to upgrade their system… Dunno really.
Not ideal, potentially missing out on opportunities!
Had same issue the other day and now unable to sell any stocks
Yeah I know.
I think there is a causality here.
Volatility = opportunity = activity = system overload.
A small number of orders with EU & UK securities only have not been filled by our execution intermediary. They’re currently investigating why with the highest priority.
I’ve tried to buy Carnival for 5K my order wasn’t executed when the price reached my limit! Too late now.
I also emailed 212. Should we start to worry after all these late issues you guys have ?