Posting here as I have contacted the customer service but having no luck at all, they don’t bother to answer any of my questions and give me repetitive reworded replies. I am losing my patience and my money constantly as time goes by.
I placed an order and then tried to cancel the day before the ticker HTZ was delisted, the app would not let me cancel and just kept spinning ( had same issue before). It then placed the order at 7:59 right before market close. HTZ have now been delisted and I am trying to get rid of the shares but It wont let me sell. Every single day I am losing money due to the system not working correctly.
I feel that I should be recompensed in some way because this is really not acceptable.
How can I sell these worthless shares for the price the system decided to purchase them at?