I can confirm I have been refunded fully for my own. Send in a support ticket and await them. Mine took a couple of days but it’s been resolved 100%
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Are you still plugging away with this? I have heard nothing back since 5pm on Tuesday.
I hate to seem impatient, but I opened my account in the anticipation of this coming week. I don’t want to put more money in as I haven’t had this back yet.
I raised a ticket within minutes of this happening, so must’ve been one of the first in line.
Ticket number 38646
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We’re working to solve this, guys. Regardless when or if a ticket was submitted: each affected account is being manually reviewed by our team & compensation is issued, when applicable. We’d like to ask you for a bit more of patience - we appreciate how important it is to have all this resolved and we’re doing our best.
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