Withdrawing funds to USA bank account rejected

Hi @Tony.V and @Team212

Can you please help with my related issue? Customer service have been unable to help to date - its been several weeks :frowning: .

My USD funds from TransferWise were successfully deposited into my T212 account but I have been unable to withdraw them. I note both TransferWise and T212 use Barclays as their banking partner. In this sense, the funds have not left the same bank let alone left the country (UK)…

Thank you!