Dear Trading 212 community,
Recently I deposited money from my USD TransferWise account into my Trading 212 Invest account (USD currency, opened in the United Kingdom - where I am based) - this went through successfully and quickly.
The issue I am having is that I am unable to withdraw my money back to TransferWise (USD Trading 212 to USD TransferWise). For several weeks the customer service heros and payments team have been unable to resolve. Initially Trading 212 tried to withdraw the funds to my TransferWise UK account using an IBAN but TransferWise UK account does not accept USD (funds are rejected as its only for GBP funds, obviously!) The customer service team seem unable to understand that the withdrawal must be denominated in USD and sent to my USD TransferWise account details (using Swift/BIC).
Does anyone in the community have any similar experiences with TransferWise and know how I can rectify this matter?
I have wasted countless hours trying to resolve this matter - and would greatly appreciate any advice. To be frank, I am shocked that such a simple matter seems to be impossible to resolve. Extremely disappointing first experience.
Thank you in advance!