Hi, It happened again… your chart tanked my trade on Razer(1337.HK) and hit stop loss without it being reflected in any of the other charts and closed my trade… Kindly update your ridiculous Charting API and also refund me my money and the loss I’ve taken due to you incompetent system.
Correct the spread is generally wider, but it’s gone bonkers now. I know you don’t do CFDs so may not be used to what the usual spread looks like, but have a look for yourself at some UK stocks this morning. Fees have gone up also.
Guess its just my luck then, cause for Razer stock it didn’t even go below 2.61 intraday and i got slapped with a loss due to this tank that came out of nowhere. no wonder my friends are moving to Tigerbrokers instead of using this platform