Beta desktop app wont load on Firefox

When I try and switch to the Beta version of the desktop app on firefox it just hangs on the loading screen. I’ve got it to work on Edge and Chrome but Firefox is my default

3 Likes

I use Firefox with no problem

1 Like

Same problem

Works for me on same FF version, so may not be a bug.
Open FF clean while holding down SHIFT and say Yes to Safe Mode.
Does it load correctly then?

Tried safe mode and still just hangs on the orange screen

Cleared everything from here, including Site Preferences, for all time?

image

1 Like

Updated to V.82.0.2?

1 Like

Same issue. Browser at latest version and I even had IT reinstall my entire laptop. For a different issue, truth be told, but still.

1 Like

Given it’s working here on W10 20H2 / FF 82.0.2 and it sounds like you’re using a corporate image on your machine, perhaps there’s a software / setting that’s interfering, though it’s odd you can use Chrome / Chromium Edge OK on the same machine.

Do you have a colleague with the same machine build from IT, tied to the same domain, that you can test on?

Stumped…

1 Like

Good point, let me check!

1 Like

82.0.3 has been released - maybe give that a shot…

1 Like