EMERGENCY - McAfee IPO order somehow went through, acount went from +3k to -25k in a second

Sorry if my category/format is wrong, I just opened this community account for this.

So I was trading, had about £3k in the CFD account. I was almost +£700 in my result from a couple of months of trading.

I saw McAfee had an IPO (the notification just popped up recently), and I clicked onto it. I tried to buy 1 share but what ended up going through was 1,350. I don’t have the margin to even have bought that amount but somehow it went through, with the buy at $25.01 and sell at $1, immediately sold and made my account -$24,887.03. Then the stock got suspended in the system.

Chatting to support now but posting here too in case others have had the same issue. Seems like it will be resolved soon.

A post was merged into an existing topic: Emergency help MCAFEE -25000 euro