Hi all,
I’ve been an idiot and set my partner up without benefiting from the sign up bonus. Is there any way I can claim the free shares retrospectively? Ta muchly 
Hey, @tone1
If the account was created within the last 10 days, you can ask your partner to enter the suffix of your invite link (the combination of numbers and letters after the invite/........ part of your link). If this doesn’t work, please ask your partner to contact us via the in-app chat or this form, and we’ll assist further 
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Brilliant thanks….I can’t seem to find ‘use promo code’ on her app though?
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I’ll send you a DM so we can check this further 
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If she’s only opened an isa account then you won’t see the promo code. It’ll need to be a general invest account because that’s the only way for the free share to be received. Otherwise it would sidestep isa requirements and possibly put you at risk of going over your contribution limit. Hope it’s all sorted now!
Is that a new thing? I’ve received free shares in my ISA in the past.
Not too sure. I don’t even think the link for free shares appears under the isa tab, just the general invest. I shared a code with someone a couple of weeks ago and nothing appeared until they created their general invest account.
Free shares go into the account you opened first. So if you opened an invest account before you opened and ISA your free shares will go into the invest account.
Perhaps this is a situation with a fulled ISA allowance, meaning new funds can’t go in. One would have assumed a reward from T212 for finding new users, doesn’t count as YOU putting the money in, but apparently it does count. This was the cause of days of delays when I referred somebody, who put a quid in the ISA, then received a reward of free shares unbeknownst to them as they tried to put in 19999 more. Sadly moving money around takes ages.
Of course receiving these into the GIA can be complicated too depending on which shares, you might have the same ones existing elsewhere and need to quickly initiate a same-day sale to avoid more annoying Section104 calculations on your tax, or receive stock you’re not permitted to buy/sell during company black-out windows and have to open a ticket with your employer explaining the accident.
This reward would be far better if if were ~£11 of cash but cash that has been limited by the platform to only be spent on shares, not used as cash.