ID Verification - current turnaround time?

First time poster here as I cannot locate the live chat feature. Signed up to an ISA account just over 24 hours ago - how soon can I expect my ID to be verified?

See Accounts verification delay

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Thanks Chantal for the speedy reply! I can see that was last month. Has there been any further update?

AFAIK due to covid-19 issues and lots of new users everything is delayed. I guess a team member will contact you. Patience!

Ok thanks. Assume this is also then the reason I can’t locate the phone or live web chat?

Stay safe all!

Yes they disabled it temporary.