I have uploaded my ID and sent the signed PEP form as resuqested a week ago. However, there is still no update. When can I expect my account to be verified? Thanks.
Hello Lux! Note that we are currently not accepting new account registrations. You can read more here.
Thank you for your reply. I am aware of the temporary shutdown, everything has been processed besides the PEP form which I have uploaded a week ago before your restriction. Please let me know how I can provide you with my credentials, I would appreciate it if you can help me to check. Thank you.
As much as I would like to assist with that, it is currently not possible. As soon as we resume the registration process, your document will be reviewed and you will receive feedback.