Live Chat - Missing ISA TopUp

So you advertise on your website that you provide 24/7 live support via Chat and Phone, yet none of those options exist.

All live chat buttons have been removed, the phone cuts you off and redirects you to the email form, and the only way to contact you is via this email form.

I must admit, it leaves a sour taste in my mouth. I transferred in £20k into my wife’s ISA and that hasn’t been recognised on the account, yet you are impossible to get hold off…

@David - help me out, my man.

Our team updated your ticket almost an hour ago, please refer to it should further information is required, and our team will help you out.

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