I started on this platform some weeks ago with a demo account. I liked it.
The last weeks I traded in the real money area, everything worked quite well.
But today I wanted to buy a long position on Oil-22Jun20 but I could not get more than a ridiculous amount of 10 contracts.
At that time, I had enough money on my bank to buy several thousands contracts of it theoretically.
I was waiting for a specific point in time when I wanted to enter the market with my position today. But then I could not do that. And sorry: 10 contracts is not worth my time in any way.
So basically the instrument cannot be used today.
Worth mentioning: T212 would have allowed me to open 50000 short contracts at the same time.
So I started looking around the T212 website and did not find any announcement that we cannot trade that instrument today.
Why is this? If you remove a instrument like Oil from you platform, then I want to see at least an announcement anywhere. I am not sure this behavior is compliant to FCA…
I reached out to support this afternoon, but hours later still no answer.
Maybe someone can explain it to me here.