I was wondering if someone could assist or advise if they are having similar issues.
I placed one order for £4000, however trading 212 platform executed 2 order at the same time and sold 1 of them because I don’t have sufficient fund to settle the second order.
When I contacted trading 212 they said The a purchased quantity of my shares worth more than the value of my free funds. They also said I am only allowed to use 95% of my funds in the account as the other 5% are required to cover any FINRA fees or Stamp Duties. I didn’t use a limit order when I placed the order. I have used the “Value” option instead of “Shares” when I placed an order. Therefore, £4,000 order includes Stamp duties and other charges. I don’t know how the platform execute an order without sufficient fund on my account
Additionally, their apps were frozen when I place the order.
Any thoughts would be much appreciated.