Hi, I was trying to cancel a “sell” order and now it’s stuck on “cancelling”, it was like that for hours. Can you help me? [image]

[image] Canceled order still pending 🤝 Help Bear in mind that market orders are not supposed to get canceled. Only pending orders are modifiable. The reason is that market orders get confirmed and filled at the current price by the trading venues, with the ultimate goal be…

Why there is a cancel button then? :)))))))))))) there are 30+ with the same issue, there is a problem with them not us.

The linked post offers a possible solution if you read to the end. Message Rumen with the details.

Hi there, I messaged Rumen about this yesterday and I believe he was able to get me the response that has now been circulated to others. I am grateful for him getting the ball rolling but the issue has not been resolved by him or trading212.

Done that two times already with no reply:)) they are ignoring this for some reason

[image] Canceled order still pending 🤝 Help We are currently looking into the situation. No need to send private messages for the time being.

Can one of the moderators please merge the two htreads, I’m getting tired of copying and pasting from one to the other! @Dao @chantal @Vedran

Ive been having the same problem sended 3 emails and nobody is helping

They’re all useless, my money are stuck. Cannot sell because it’s not cancelling for 3 days now

Why dont they release an update or something that fixes this bug they are saying that we are not suppose to cancel but why do they give us the choice

Order stuck on “cancelling”

🤝 Help

Alien January 29, 2021, 2:17pm 49

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Stuck on Processing.. again 🤝 Help	474	10680	November 29, 2020
Cancelled sell order still pending 🤝 Help	19	987	September 13, 2021
Urgent: Pending Order Cancellation Problem 🤝 Help	30	10060	October 9, 2020
Pending Cancellation stuck for 48 hours - Cant sell any shares 🤝 Help	1	592	January 29, 2021
Some orders are executed with a delay by our execution intermediary 🤝 Help	27	1760	February 2, 2021

Order stuck on “cancelling”

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