@Rumen Can you have your system automatically respond when you receive a “rejected” order response to adjust the distance on the instrument, and tell the customer
“Distance auto adjusted to 100 +/- from [current price] and to try again”.
If that then rejects again, it lowers the distance
“Distance auto adjusted to 50 +/- from [current price]. Please try again”.
Rather than them go why did that reject, and then come onto the forums to post here, for you to then manually set a rough guess of where the max is probably around.