The Stop Loss value is too far from the current market price

🤝 Help
1

This setting is a joke. Almost 50% of the CFDs have this come up when trying to set stop losses even as low as 5% below the market value. Been getting this ‘error’ on the majority of instruments that I try and open positions on today, TGT, SPWR, AMAT and LOGI. It gets to the point that you have to not have a stop loss and monitor with price alerts or set a stop loss super tight to cover yourself.

Is this a settings error? I’ve had it before when someone from support just jumps on the a thread and it’s suddenly fixed but trying to raise the issue through the app support chat just gets you the message that it’s being escalated. Can we have a dedicated thread to report the the instruments which are affected?

2

We’re working on implementing a dynamic setting so you won’t receive it anymore. However, we’re still working on it. Meanwhile, we’ve just amended the setting for TGT, SPWR, AMAT and LOGI.

3

Thanks Martin, much appreciated! Do you know what the setting will be implemented?

4

Getting it on PTON in ISA