Slow UK market orders

Hi there,

I have tested this across a number of platforms and noticed that T212 seems to be specifically slow when placing market orders on some UK stocks.
Sometimes taking hours or into the following day.

The most common stock I’ve noticed this on is EMAN.L
Which I realise is a small volume stock, but I’m still perplexed why other brokers can quote a price and purchase either instantly or a lot quicker than T212?

Does anyone know if the way T212 trade is to hold a margin of stocks themselves and the app then allocates as and when people trade, and maybe they don’t hold any EMAN.L so hence a lot slower…?

And has anyone else noticed very very slow open market orders for the UK market compared to all other markets?

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Welcome to the Community :wave:

The instrument you’re referring to is traded on the SETSqx. You can check the info below for more information on how that segment works :point_down:

Is there any plans to give immediate execution on SETSqx stock. Some brokers will give a quote and immediate execution. I assume they use market makers. Also the price you can get with immediate execution is usually significant better when there is a wide spread on quoted price.

Currently, we execute orders based on the underlying market conditions of the instruments. Once a valid quote for execution is available and the conditions are met, the order will be processed.

Thanks for the reply but some (many) other brokers it is possible to get an immediate quote and immediate execution on SETSqx stock but Trading212 can take ages (sometimes 24 hour+).

I don’t profess to understand how Trading212 handles SETSqx execution but I thought that orders just went into the auctions that happen every few hours and that means if there aren’t matching orders in the auction they will not execute. Thus my question was whether there are plans to offer immediate execution (however that’s achieved).

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This was as I suspected and to me highlights the difference between a full service broker and newer ‘synthetic’ brokers (as I am coining the term)

Personally for me, the number one feature of a broker should be it’s ability to obtain quotes and execute a trade, when the trade button is pressed or triggered by a user, for all stocks and not just the popular US ones.

But I realise this isn’t always the thought of the masses and therefore isn’t always the business model companies put in place.

But it was useful for the confirmation as to why T212 is slow on placing trades on certain UK stocks.

I concur with the above comment too, that other brokers (typically older or more full service ones) can provide immediate quotes and execution on this example stock or similar small stocks.

We signed up to DMA when we joined 212 - direct market access. If there is no one else on exchange to match at a similar size, and/or the liquidity is low then it can take some time to trade.

It is a byproduct of the low cost model on offer, which I would prefer not to change as we can easily utilise other brokers with higher fees for access to market maker quotes on less liquid stocks.

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